WIL JEFFERIESVice President, Operations Wil Jefferies had big dreams of playing professional hockey. Those dreams were crushed when he realized his teenage daughter was his biggest competition. With a heavy heart, Wil began his career at North American Communications as a converting adjuster, and has since worked his way to Vice President of Operations. His experience in different positions has primed him for the title he holds today. At any rate, we’re glad he’s not very good at hockey.